Contact Goldbet Casino
Goldbet Casino operates under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, Licence No. ALSI-012401005-F11, and publishes AML, Responsible Gaming, and Privacy & Cookie policies.
How to get in touch
For assistance, send your message to support@goldbetcasino.online. Please use the email address linked to your account where possible. This can help our team identify your account and review your request more efficiently.
To help us provide a useful response, include the following information in your message:
- Your account email address or username
- A short, clear description of the issue or question
- Relevant dates, transaction references or error messages, where available
- Screenshots if they help explain the problem, provided they do not show unnecessary sensitive information
If your question relates to account security or personal information, avoid sending passwords, full payment card details or other confidential credentials by email.
What our support team can help with
- Account access, profile details and verification questions
- Deposit and withdrawal queries
- Questions about applicable bonus terms
- Technical problems affecting the website or your account
- Responsible gambling requests, including requests for help managing your gambling activity
Please send one message containing the relevant details where possible, as multiple messages about the same issue may slow the review process. If we need further information, our support team will explain what is required. Goldbet Casino aims to reply usually within 24 hours, but some enquiries may take longer to assess.